Contact information
Welcome to CozyGather.
We value our customers and believe that clear communication is an essential part of a great shopping experience.
Whether you have questions about our products, need assistance with an order, or would like to share feedback, our customer support team is happy to assist you.
Business Information
Store Name: CozyGather
Website: https://CozyGather.site
Business Address:
Museumstrasse 2
Zürich
Switzerland
Email Address: support@CozyGather.site
Telephone: +41 79 457 20 83
Established: 2022
Customer Support
Our customer support team is available to assist with:
General product inquiries.
Product specifications and availability.
Order confirmations and order-related questions.
Shipping and delivery information.
Tracking and delayed shipment inquiries.
Return and refund requests.
Damaged, defective, or incorrect products.
Payment and checkout assistance.
General feedback and suggestions.
Customer Service Response Time
We aim to respond to all customer inquiries within 1–2 business days.
Response times may occasionally vary depending on inquiry volume, weekends, and public holidays.
For faster assistance, please include your order number and a clear description of your inquiry when contacting us.
Our Customer Service Commitment
At CozyGather, we are committed to providing friendly, professional, and helpful customer support.
We understand that every order matters, and we will make reasonable efforts to address your concerns and provide suitable solutions.
Our customer-first approach includes:
Free worldwide standard shipping.
Estimated delivery within 7–10 days.
Free returns and refunds within 30 days.
Dedicated assistance with order-related concerns.
Clear and transparent communication.
Get in Touch
For any questions or assistance, please contact us using the details below.
CozyGather
Museumstrasse 2, Zürich, Switzerland
Email: support@CozyGather.site
Phone: +41 79 457 20 83
Website: https://CozyGather.site
Thank you for choosing CozyGather. We truly appreciate your trust and support.
CozyGather – Gather Beautifully. Celebrate Meaningfully.