Terms of service
Welcome to CozyGather. These Terms of Service govern your access to and use of our website, https://CozyGather.site, and any purchases made through our online store.
By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.
If you do not agree with these terms, please refrain from using our website or purchasing our products.
1. About CozyGather
CozyGather is an online retail store specializing in decorative home dining accessories and celebration products, including tablecloths, chair sashes, satin ribbons, and decorative accessories.
Founded in 2022, our mission is to make everyday gatherings and special occasions more beautiful through thoughtfully selected products.
Store Name: CozyGather
Website: https://CozyGather.site
Email: support@CozyGather.site
Business Address: Museumstrasse 2, Zürich, Switzerland.
2. Eligibility and Website Use
By using our website, you confirm that:
You are legally capable of entering into a binding agreement under the laws applicable to you.
You will provide accurate and complete information when placing an order.
You will use our website for lawful purposes only.
You will not engage in fraudulent, abusive, or unauthorized activities.
You will not interfere with the operation, security, or functionality of our website.
We reserve the right to restrict access to our website when necessary to protect our business, customers, or services.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, dimensions, and other information displayed on our website are accurate and up to date.
However, certain variations may occur due to:
Differences in screen settings and display technologies.
Lighting conditions during product photography.
Manufacturing tolerances.
Minor variations in materials, finishes, or packaging.
Such minor differences do not necessarily indicate that a product is defective or incorrectly described.
If you have questions about a product before purchasing, please contact our support team.
4. Pricing and Payments
All prices displayed on our website are presented in the currency indicated at checkout.
Prices and product availability may change without prior notice. Any price changes will not affect orders that have already been accepted, except where required by applicable law.
Customers are responsible for ensuring that their payment information is accurate and that they are authorized to use the selected payment method.
We reserve the right to cancel or refuse an order in cases involving suspected fraud, payment authorization issues, pricing errors, or other legitimate reasons.
5. Orders and Order Acceptance
When you place an order through CozyGather, you submit a purchase request for the selected products.
An order confirmation email acknowledges that we have received your order. It does not necessarily constitute final acceptance of the order.
We reserve the right to review, refuse, or cancel orders when necessary, including in situations involving:
Incorrect product or pricing information.
Product availability issues.
Suspected fraudulent transactions.
Incomplete or inaccurate customer information.
Technical or payment processing errors.
If we cancel an order after payment has been collected, an appropriate refund will be issued to the original payment method.
6. Shipping and Delivery
CozyGather is pleased to offer free worldwide shipping on all orders.
Our estimated delivery timeframe is 7–10 days.
Delivery estimates may vary depending on the destination, transportation conditions, customs procedures, and other circumstances outside our reasonable control.
For additional details, please review our Shipping Policy.
7. Returns and Refunds
Customer satisfaction is important to us.
We offer free returns and refunds within 30 days of receiving your order.
If you are not satisfied with your purchase, please contact support@CozyGather.site within the return period.
Our customer support team will provide instructions and assist with your request.
For complete information, please refer to our Return & Refund Policy.
Nothing in these Terms limits any mandatory consumer rights that apply under relevant laws.
8. Intellectual Property
All content displayed on CozyGather, including but not limited to:
Website design and layout.
Logos, branding, and visual elements.
Product descriptions and written content.
Photographs and graphics.
Website text and other original materials.
is owned by or licensed to CozyGather and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission from the relevant rights holder.
9. Prohibited Activities
You agree not to:
Use our website for unlawful or fraudulent purposes.
Attempt to gain unauthorized access to our systems.
Interfere with website functionality or security.
Upload malicious code or harmful software.
Copy or exploit website content without authorization.
Submit false, misleading, or abusive information.
Engage in activities that could harm our business or customers.
We reserve the right to take appropriate action in response to violations of these terms.
10. Third-Party Services and Links
Our website may contain links to third-party websites or use external services to support payment processing, analytics, delivery, or other functions.
These third-party services operate independently and may be subject to their own terms, conditions, and privacy policies.
CozyGather is not responsible for the content, availability, or independent practices of external websites or services.
11. Limitation of Liability
To the extent permitted by applicable law, CozyGather shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
We do not guarantee uninterrupted or error-free website availability.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including mandatory consumer protection rights.
12. Privacy
We respect the privacy of our customers.
Personal information submitted through our website is handled in accordance with our applicable privacy practices and relevant data protection laws.
Customers are encouraged to review our Privacy Policy for further information about the collection, use, and protection of personal information.
13. Changes to These Terms
We may update or modify these Terms of Service from time to time to reflect changes in our business operations, website functionality, or applicable legal requirements.
The updated version will be published on this page with a revised date.
Your continued use of our website after the publication of changes constitutes acceptance of the revised terms, to the extent permitted by applicable law.
14. Applicable Law
These Terms of Service are subject to applicable laws and regulations.
Any disputes shall be handled in accordance with the applicable legal framework and mandatory consumer protection provisions relevant to the parties and transaction.
15. Contact Information
If you have questions regarding these Terms of Service, please contact us:
CozyGather
Museumstrasse 2
Zürich, Switzerland
Email: support@CozyGather.site
Phone: +41 79 457 20 83
Website: https://CozyGather.site
Thank you for choosing CozyGather.
Gather Beautifully. Celebrate Meaningfully.